Mascarenhas, Bernardo Vilela, Giovanna Miceli Ronzani Borille, and Cláudio Jorge Pinto Alves. “Methodology for Assessing the Service Level Offered in the Check-in Area of Brazilian Regional Airports”. Transportes 28, no. 5 (December 15, 2020): 83–98. Accessed June 7, 2025. https://anpet.emnuvens.com.br/anpet/article/view/2083.